For Patients
In-Person & Virtual Appointments Are Available
Call during our hours of operations:
8:30 am – 5:00 pm CST.
(12:00 pm – 1:00 pm lunch break)
Monday through Friday
Payments
Priority Access
Prescription Refills
- To be treated with dignity and addressed in a respectful manner.
- consitent, quality care by qualified and trained professionals in clean, safe settings.
- Humane care and treatment free of abuse, neglect, humiliation, threats or exploitation
- privacy of your treatment and your records
- Please notify your physician, psychologist, or counselor immediately of any concerns, questions or feedback you may have regarding your sessions and your care.
- Keep appointments and, when unable to do so for any reason, notify your counselor or physician’s office with at least 24 hours’ notice prior to your appointment. You will be charged the full amount of your appointment if you do not cancel within 24 hours.
- To pay a fee of $25 for any medications if requested on the same day.
- To pay a fee of $30 for treatment reports you request on your behalf and/or for copies of your records.
- All co-pays, fees, or charges will be collected at the time of service. There is a $30 fee for all returned checks.
- To maintain a clean office environment – avoid bringing any food or drinks into Lakeside Life Center.
- To maintain safe settings by not bringing weapons. non-prescribed drugs or alcohol on the premises of Lakeside Life Center.
- Treat your physician, psychiatrist, or counselor, and the office staff and furnishings with respect and follow all posted office rules.
- Maintain supervision and responsibility for your children and family while in our office.
- Pay for any damages caused by the careless, reckless, or intentional behavior of you or your family members.
- Provide accurate and complete information about current problems, past illnesses and treatments, and other pertinent information.
- Inform us if you are receiving counseling, medications, or other therapeutic services from another clinician.
- Participate in treatment decisions and follow the agreed-upon plan or recommendations.
- Check with your physician, psychiatrist, psychologist, or counselor’s office about your appointment if inclement weather is forecasted.
- You may be referred to another physician, psychiatrist, psychologist, or counselor for failing to follow these responsibilities.
How to Get Started:
All you need to do is give us a call, tell us a little about yourself, and someone on our team will find the best time for an appointment at our offices.
When you arrive for your appointment, you will be greeted by our team in a comfortable and inviting atmosphere. We look forward to seeing you!
After meeting with us, our goal is for you to walk away with a renewed sense of hope and well-being for the future.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.
To make the most of our time together, we’ve provided the following forms and resources for download. When you schedule an appointment, our team will recommend the files you’ll need to download and complete. If you have any questions about any of these forms or resources, please contact us.
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